At Open Arms Link, we are dedicated to creating a workplace that thrives on positivity and productivity. We deeply value your role as a member of our team and hold our employees to high standards to ensure that our shared goals are met and our mission is carried out effectively. As a valued member of our team, we expect you to adhere to the following expectations.

Professionalism

Consistently uphold a high standard of professionalism in every interaction, whether with colleagues, individuals, or external partners. Exhibit respect, courtesy, and ethical behavior at all times. Remember that your professionalism not only represents you but also reflects on the reputation of the Open Arms Link organization.

Punctuality

Arrive promptly for work and meetings, respecting set schedules. If you foresee any potential tardiness or difficulties in fulfilling your work responsibilities, kindly inform your supervisor in advance. Detailed guidance on tardiness and absenteeism can be found in the employee handbook, so please refer to it as needed.

Dress Code

Adhere to our company's dress code policy, ensuring that you arrive at work in a tidy, well-groomed manner, wearing appropriate attire for the occasion. Please bear in mind that as employees, you serve as role models to the individuals we care for. Your appearance and professionalism set an example for them to follow.

Attendance

Maintain consistent presence during your designated work hours. In case of illness or emergencies that could affect your attendance, promptly inform your supervisor. It's crucial to consult the employee handbook for guidance on tardiness and absenteeism policies.

Productivity

Show dedication and a deep commitment to your role. Consistently execute tasks with efficiency, and actively contribute to the attainment of both team and company goals while caring for the individuals we serve. Always uphold integrity and extend the same level of care to our individuals as you would to your own family.

Communication

Foster open and transparent communication with your colleagues, supervisors, and fellow team members. Practice active listening and ensure timely responses to correspondence and requests. Remember that we function as a cohesive team, and our collective focus is on providing the best possible care to individuals. Effective and respectful communication within our team is crucial to achieving our goals.

Adaptability

Embrace change proactively and maintain a receptive attitude towards acquiring new skills and mastering new technologies. Be adaptive to evolving job demands and everchanging staffing needs. Always remember that our primary commitment is to the safety and well-being of the individuals we serve, making it our topmost priority.

Conflict Resolution

Handle conflicts or concerns in a professional and constructive manner. When faced with workplace issues, consider seeking guidance from HR or management to facilitate their resolution effectively.

Confidentiality

Ensure the security of company and client information by upholding the highest standards of confidentiality. Honor privacy rights and strictly adhere to data protection regulations. When uncertain, prioritize information confidentiality and refer inquiries to a supervisor for guidance.

Safety 

Make workplace safety your top priority. Adhere rigorously to safety protocols and promptly report any unsafe conditions or incidents without hesitation. Your commitment to safety ensures a secure and healthy environment for everyone.

Quality

Aspire to attain excellence in your work, consistently delivering results of the highest quality. Take full ownership of your responsibilities, demonstrating accountability and a commitment to achieving the best outcomes.

Professional Development

Actively pursue avenues for professional advancement and skill refinement. Engage enthusiastically in training and development initiatives to elevate your performance and expertise.

Teamwork

Enhance your ability to collaborate seamlessly with colleagues, actively sharing your knowledge and skills to collectively achieve our team's objectives. Cultivate a welcoming and inclusive team atmosphere, fostering positivity and camaraderie. This approach will not only contribute to your own job satisfaction but will also create a more enjoyable work environment for everyone.  

Respect for Diversity

Demonstrate unwavering respect and genuine appreciation for the diversity present in the workplace. Treat all co-workers and individuals with dignity and respect of their varying backgrounds, races, genders, or other attributes.

Ethical Conduct 

Always adhere to ethical principles in every action you undertake. Avoid conflicts of interest, violations, or any conduct that could jeopardize the integrity of our company. Maintaining a strong commitment to ethical conduct is not only a personal responsibility but a vital component of upholding the trust and reputation of our organization.